I stumbled across this really cool interview Robert Scoble (Rackspace Hosting) did with Jeremiah Owyang (Altimeter Group, formerly of Forrester Research) and Ray Wang (Altimeter Group, formerly of Forrester Research). I can’t remember the last time I didn’t stray from a 27 minute video. These guys are fascinating and definitely forward-thinkers that you should follow.
My takeaways from the video:
“Sometime real-time is not fast enough.” – Jeremiah Owyang
Translation: We must think about what will happen tomorrow and predict moves, changes, issues, and trends.
“B2B and B2C is dead.” – Ray Wang
Translation: Because of the ‘best of breed’ concept between on-premise information storage and cloud computing, the fundamentals of relationships are changing.
The Social CRM Space is becoming evermore dominant. Mapping out your social graph is what companies are doing today in preparation for tomorrow. Facebook wants to become an identity company, not a social network. Their vision is that wherever you go on the web, your Facebook friends go with you.
“I put that [RSS Reader] away. Most of my traffic is coming from Twitter.” – Jeremiah Owyang
Translation: We cannot afford to not have real-time data today.
iPhone vs. BlackBerry vs. Android – “Definitely iPhone because its platform is easier to build on.” – Ray Wang
Translation: A lot of developers will be able to build on the iPhone platform much easier than any other. Simple for the developer means power and more technology for the consumer and enterprise user.
Special Note: This may be the first time any comment has intrigued me about the iPhone. Being a BlackBerry evangelist (!), I’ve always contended that BlackBerry will be tops for a long time. I’m interested now in the iPhone purely because it could solve some of the limitations I have now with mobile technology.
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Listening to I Still Believe by Norman Brown.