Working at home within the constraints of community quarantine is challenging. Leading a team while indulging in social distancing is daunting.
Deadlines loom. Project requirements grow. Customer expectations remain constant. And the management style that excelled last month is no longer effective, or relevant.
Here are a few tips to help you succeed as a leader in these unprecedented times. Feel free to reach out if you’d like to talk more.
Redefine what success means. This is an odd time for every member of the team. Little things such as successfully being able to join a Skype call of 10 people is success. Gaining remote access to SharePoint or Google Drive or OneDrive or Microsoft Teams without help desk/IT support is success. Understand that, and reward it with praise.
Stay in touch regularly. Setup regular team phone calls and/or team Skype calls. There’s no replacement for face-to-face interaction in the office, but consistent and substantial conversations provide structure to a new way of doing business.
Allow flexible work conditions. Your team is at home . . . with the kids . . . with the pup . . . with the husband/wife . . . with Netflix, and that’s not normal for them. Give them the opportunity to get used to their new conditions. Staying in touch, reviewing their goals, and recognizing their successes will all help their psyche immensely.
Continually evaluate processes. Don’t be afraid to change the way you’re doing business. You’ve already been forced by COVID-19 to rewrite your world. Evaluating your successes and restructuring your management style regularly could allow you to better understand and guide your team.