2022 Restaurant Industry Outlook
Several top CEOs in the restaurant industry chimed in on where they’re focusing their efforts this year. Here are a few thoughts.
- We’re concentrating on proactively identifying & resolving issues in the background without requiring staff support and expanding support options into as many channels as they need to get the job done quickly.
- Roll out the first unified commerce platform in the restaurant industry. We want to detangle the tech stack for operators, prevent them from being at the mercy of vendors, and give them all the levers they need to shape their digital futures.
- Deliver beautiful, high quality technology into the hands of operators.
- We’re hyper-focused on the continuity of the digital experience between personal technologies and those digital elements within our restaurants across all combinations of order and handoff methods.
- Upgrading CRM / loyalty programs, supporting contactless payments, personalizing the customer experience, optimizing the profitability of digital customer journeys, and adding self-checkout or consumer app checkout.
Read the full article here from our friends at Hospitality Tech.
We’re changing the way restaurants, bars, hotels, breweries, and cafés hire. Unlike generic job sites, JOTF was created for restaurant people, by restaurant people. JOTF lives online at JOBSONTHEFLY.COM
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